Privacy Policy

Last updated: 21.11.2018

 

This Privacy Policy will provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

The type of information we collect depends on the services that you use and what you choose to provide. The types of data we collect with your direct consent may include: name, email address, telephone number/s, and other personal information relevant to your interactions with Norwegian Guide Service AS.

 

Your data is collected and held by Norwegian Guide Service AS under the terms of the General Data Protection Regulation (GDPR).

 

For more information and your rights under the GDPR, please follow this link: https://ec.europa.eu/info/law/law-topic/data-protection

 

Data collection

Norwegian Guide Service AS may collect and use the following information:

  1. Data collected from users via cookies for enabling web-services

  2. Contact details and personal information obtained directly from users for marketing and recruitment purposes

  3. Personal information obtained directly from users, employees and consultants for operational and accounting/salary purposes

 

Data sharing

We do not sell or rent any data with other companies and businesses. Norwegian Guide Service AS may share your information with our partner companies for recruitment and accounting/salary purposes.

 

Data retention

Norwegian Guide Service AS will only store information for as long as necessary; this timeframe will depend on the purpose for which this information was provided and collected:

  1. Personal information of employees and consultants for as long as there is a contractual relationship and/or legal obligations

  2. Contact details and personal information collected for recruitment purposes for as long as the recruitment period is active

  3. Contact details and personal information collected for marketing purposes for as long as the marketing period is active

 

Users’ data will be removed from our systems once the relevant purposes and timeframes have elapsed.

 

Your data rights

Under the GDPR, you have the following data rights:

  1. To receive a copy of any data we hold on you

  2. To lodge a complaint with a Data Protection Authority (DPA)

  3. To withdraw your consent to the use of your data at any time

 

If you wish to address either of the above points 1 or 3, please contact us at dataprotection@norwegianguideservice.no

 

Marketing

Unless you have specifically given us consent, we do not collect any contact details and will never send you any direct communications.

 

Links to other websites

Links within this site linking to other websites are not governed by this Privacy Policy. If you have questions about how a site uses your information, you will need to refer to that site’s privacy statement.

 

Security

We take precautions to protect your information. When you submit sensitive information via the website or by other means, your information is protected both online and offline.

 

Wherever we collect sensitive information online, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

 

Only employees who need the information to perform a specific job (for example, accounting or administration) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

Changes to this Privacy Policy

Norwegian Guide Service AS may occasionally change this policy by updating this page. This policy is effective from 21st November 2018.

 

Cookies Policy

Last updated: 21.11.2018

 

Norwegian Guide Service AS uses cookies to customise your experience on our website. By using our website, you consent to the use of cookies.

 

What are cookies

Cookies enable us to identify your device and login sessions. A cookie file is a small text file that is automatically stored by your web browser to recognise your session and enable interaction with our website.

 

How we use cookies

We only use cookies where necessary to enable basic features of our website.

 

When you visit our site, we use session and persistent cookies for the following purposes:

  1. Identifying and tracking unique visitor sessions on our site

  2. Identifying and tracking user login sessions

  3. Maintaining the security of our website

 

Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics.

 

What are your choices regarding cookies

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please refer to the cookie management section of your web browser - this is usually found in the ‘options’ or ‘preferences’ menus.

 

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, and some of our pages might not display properly.

 

Norwegian Guide Service AS

Skoltegrunnskaien 1

N-5003 Bergen

 

Business Reg. no. 961 107 393

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